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A Message from the CEO

Passion to Protect is more than just a slogan, it’s a way of life for NAFFCO. Keeping you safe and your property secure is our business. With a global network spanning over 100 countries, NAFFCO has been recognized as the unparalleled leader in fire safety. In recognition of our outstanding growth and commitment to quality, we have been certified with ISO 9001:2008 and awarded the prestigious Mohammed Bin Rashid Al Maktoum business excellence award for four years, in areas including manufacturing and exports.

NAFFCO has also been recognized by the Dubai Quality Appreciation Program in 2008, further cementing our status as a renowned leader in fire protection solutions. Our highly skilled engineering team is constantly designing, supplying, supervising and innovating areas of fire safety technology to overcome even the most complex business challenges.

With your continued support and trust, NAFFCO is now poised to further grow its international network. To that end, we appreciate your business and your commitment to safety in the workplace and look forward to serving you for decades to come.

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Company Profile

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NAFFCO was founded in Dubai, UAE to become the world's leading producer and supplier of life safety solutions. By recognizing the importance and convenience of having easy access to multiple safety services, we became specialized by offering complete solutions under one roof for all types of high quality firefighting equipment, fire protection systems, fire alarms, addressable emergency systems, security systems, custom-made vehicle such as fire trucks, ambulances, mobile hospitals and airport rescue firefighting vehicles (ARFF).

With the most talented and dedicated employees from around the world, NAFFCO has over 10,000 team members including 500 passionate engineers and over 4 million square feet of manufacturing facilities. We are currently exporting to over 100 countries worldwide.

Specified product manufactured in our facility has been certified by UL, FM, BSI, LPCB & Global Mark in consistent with International Standards. UL-DQS, BSI, LPCB certifies for the Quality Management System against ISO 9001:2015. Our Environmental (ISO 14001) & Occupational Health & Safety (OHSAS 18001) Management Systems have been certified by UL-DQS. Our Trucks & Vehicles division has been assessed & certified for Quality Management System requirement for Aviation, Space & Defense organization(AS 9100) by UL-DQS.

Our success is driven by our "passion to protect"; our vision is to become the world's number one provider of innovative solutions in protecting life, environment and property.

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Mission and Vision

Mission:

To empower customer to secure life, environment, property and business by delivering high quality & innovative protection solutions and knowledge using world class manufacturing.

Vision:

To be the world's no. 1 provider of innovative solutions in protecting life, environment & property.

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Our Values

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Integrity

We consistently demonstrate highest ethical standards in our actions. We honor our agreements and are HONEST in our communications.

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Respect for People

We RESPECT, CARE and have DIGNITY towards all individuals and value our diversity as a source of strength.

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Teamwork

We believe in TEAMWORK and the limitless possibilities of collaborative energy. We achieve excellence by putting COLLECTIVE GOALS ahead of personal interests. We support and encourage open communication and meaningful COOPERATION among colleagues from varying backgrounds and disciplines.

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Leadership

We lead by EXAMPLE and establish an environment of continuous improvement, provide opportunities for people to grow, both personally and professionally. CARE and act with COMPASSION.

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Customer Focus

We exceed CUSTOMER EXPECTATIONS for value and service. We build and maintain customer relationships and ensure long-term satisfaction.

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Performance

We strive for continuous improvement in our PERFORMANCE, measuring RESULTS carefully, and ensuring that integrity and respect for people are never compromised.

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Quality

QUALITY is ingrained in the work of our colleagues and all our VALUES. We have a relentless PASSION for quality in everything we do.

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Community

We play an active role in making our community a SAFE and BETTER place to live and work.

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Innovation

We constantly seek INNOVATIVE ways to Enhance our Products and Services and provide value to our customers. We seek CONTINUOUS LEARNING by adapting existing knowledge, as well as through research and experimentation, with the full understanding that we learn from our failures as well as our successes.

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Integrated Management System Policy

NAFFCO is committed to provide quality services related to Design, Engineering, Manufacture, supply, installation, supervision, integration, testing and commissioning, training and maintenance of Life Safety & Security Systems including Fire Detection, Alarm, Suppression, Emergency and exit Lighting, LV systems, Fire Trucks and other special application vehicles through timely delivery, and the fulfillment of their needs and expectations, which complies with the specified & implied requirements of our clients and is fit for the purpose which is intended.

NAFFCO is committed to be the solution provider for protecting Life, Environment & Property.

The management and staff of NAFFCO is committed to implement and uphold an effective Quality, Occupational Health & Safety and Environment Management System in line with ISO 9001, OHSAS 18001 and ISO 14001 International Standard requirements & NAFFCO is also committed to comply with all applicable Legal & other requirements relating to its Environmental Aspects and Occupational Health and Safety Hazards.

The key objectives of our company’s Integrated Management System policy are:

  • To achieve the utmost level of Customer satisfaction.
  • NAFFCO is also committed to prevention of environmental pollution in its operations and injury & ill health at its work places by implementing effective Environmental and occupational Health & Safety Management system practices.

NAFFCO continues to improve the effectiveness of Quality, Occupational Health & Safety and Environment Management System by establishing, reviewing and accomplishing our Objectives. The Management of the Company ensures this policy is Communicated, Understood, Implemented and Maintained throughout the Organization and other interested parties.

Quality Objectives

Product/Process improvement by field/plant performance monitoring and thereby reducing the reject rate by 5% every year.

Prompt service to the customer and performance measurements.

Maintain market leadership through high productivity and quality and attain 10% growth in market.

Improving the capability of the process by reducing defects and giving proper training to the employees. In-process rejects to be reduced by 10% every year.

Committed to produce pressure vessels used for manufacturing of extinguishers conforming to 97/23/EC and Pressure Equipment Regulations 1999.

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